Senior Software Engineer - Backend Platform

Customer.io

LATAM, Canada, USA

We're looking for experienced backend engineers who want to build and own the infrastructure that powers one of the most data-intensive platforms in marketing automation — systems that process millions of events per second, orchestrate complex workflows at scale, and keep everything running reliably for thousands of customers worldwide. You'll work on the Platform team, tackling hard distributed systems problems: designing for fault tolerance, scaling services under real production pressure, and building the foundational layers that every other team at Customer.io depends on. This isn't just maintenance work — you'll shape the architecture of systems that need to be both highly available and constantly evolving. If you're someone who gets energized by the intersection of scale, reliability, and developer experience — and wants ownership over infrastructure that truly matters — we'd love to talk. About Customer.io Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-a

Requisitos

Deep experience with distributed systems and large-scale backend architecture Strong instincts around reliability, observability, and fault tolerance Comfort reasoning about performance, capacity, and trade-offs at scale Experience with event-driven systems, message queues, or data pipelines is a plus A collaborative mindset — you raise the team around you

Ref. 0P388

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