Community Moderator (External Contractor) - USA/Canada

Udacity

Canada, USA · External Contractor

About Us Udacity is now an Accenture company, and exciting things are happening! We are on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. Position Overview: Community Moderators help the Community Managers in moderating Udacity’s scholarship communities. Their main objective is ensuring that the students’ online community is healthy, engaging, and that community goals are successfully met. As a Community Moderator, you are expected to monitor the forum daily, including weekends — a minimum of 2x per day, ideally several hours apart (once in the morning and once in the evening).

Requisitos

Residing in USA/Canada Udacity course/Nanodegree Graduate is an added plus Good knowledge of online communities and ability to stay cool under pressure Strong internet connection, as daily duties are fully online Strong organizational and multitasking skills with a proactive approach Understanding of online community platform moderation tools (forums, commenting, content management, etc.) Knowledge of Udacity’s services, targ

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