Senior Customer Success Manager

saas.group

EMEA

This role is part of our Prerender team, one of our growing brands at saas.group. For nearly a decade, Prerender has helped marketers build dynamic, complex JavaScript websites at scale while keeping them fully visible to search engines and AI platforms. We remove crawling and indexing limits so our customers' content can be found, ranked and cited, whether on Google's search results or in AI-powered answers from tools like ChatGPT, Perplexity and Google AI Overviews. More than 100,000 websites around the globe trust Prerender to serve more than 2.7 billion web pages to crawlers, improving their organic rankings and AI visibility. Profile Overview As a Senior Customer Success Manager at Prerender, you make sure our customers stay, grow and succeed with us. You own retention and churn for a defined book of enterprise and mid-market accounts, and you're measured on how well that book retains. You use data to spot risk early, reach out before problems surface, and show customers the business value Prerender delivers. This is a highly customer-focused role at the point where technology meets business. You'll explain what rendering, crawling and indexing mean for a customer's traffic, v

Requisitos

This role is part of our Prerender team, one of our growing brands at saas.group. For nearly a decade, Prerender has helped marketers build dynamic, complex JavaScript websites at scale while keeping them fully visible to search engines and AI platforms. We remove crawling and indexing limits so our customers' content can be found, ranked and cited, whether on Google's search results or in AI-powered answers from tools like ChatGPT, Perplexity and Google AI Overviews. More than 100,000 websites around the globe trust Prerender to serve more than 2.7 billion web pages to crawlers, improving their organic rankings and AI visibility. Profile Overview As a Senior Customer Success Manager at Prerender, you make sure our customers stay, grow and succeed with us. You own retention and churn for a

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