Director of IT & Automation

Appen

USA

About the Role Appen is looking for a Director of IT & Automation to lead our IT function and help shape how a modern, AI-native company operates. This is a senior leadership role combining technical depth, operational judgement and people leadership. You will work closely with the CPTO and senior leaders across the business to align technology, risk, service and investment priorities. You will build and lead a high-performing team across IT support, enterprise technology and automation, hiring technically strong, proactive people who use AI to improve how they work and creating a culture of ownership, continuous improvement and practical problem-solving. We want someone who sees AI as a genuine lever for changing how IT operates, not simply another tool to add to the stack. You should be comfortable moving between strategy and execution, getting into the technical detail when a problem requires it. What You'll Own IT Leadership & Operations Set the IT roadmap across enterprise technology, support, security and automation. Lead IT support, endpoint management and major incident response. Shape the IT operating model and team as Appen grows. Enterprise Technology Own the health, con

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