Knowledge Architect and Product Enablement Expert

Docplanner

Brazil

At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients. Learn more about our products here: pro.doctoralia.es Why join us? Real impact – We help doctors help patients. Your work truly makes a difference. At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on. ✨ Shape the future, sustain growth – Make a difference now and build for long-term success. What you will own The structure of our product knowledge

Requisitos

Define and keep the content model for Docplanner product knowledge: small self-contained facts, how topics are organised, which labels and metadata we use, and what belongs to the internal knowledge base versus the external one for customers and doctors. Set the quality standard. Every fact carries a reference to where it came from (repository, file, place in the code), so anyone can check it again later instead of trusting it blindly. Choose one structure that works for both assistants, Kraken for customers and Noa for doctors, so we do not end up maintaining the same knowledge twice.

Ref. HVCL6

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