Call Center Representative (Appointment Setter)

LendingTree

USA

Insurance Call Center Representative QuoteWizard by LendingTree is currently looking to grow our Warm Transfer Verification program. Our service centers around making outbound calls as well as taking inbound calls from customers who have recently applied online to receive free insurance quotes. After asking a series of qualifying questions, we match and connect callers with an Insurance Company that will attempt to provide them with an insurance policy best suited for their needs. Ideal candidates must be able to handle a large number of calls while maintaining enthusiasm and professionalism, are able to work in a scripted environment, and truly enjoy achieving targets and consistently setting their sights on raising the bar. To be a great fit for the job, you: Are extremely comfortable with and motivated to meet and exceed goals and metrics. Possess strong listening skills, a professional telephone demeanor and the ability to skillfully assist callers in a fast-paced call center environment. Driven to be thorough in your performance related to the scripts, processes, and systems pertinent to overall workflow and quality expectations. Receptive to and quick to implement constructiv

Requisitos

High School Diploma required Possess 2-3 years of Call Center (either Customer Service and/or Sales) experience Prior experience in outbound telemarketing preferred

Ref. T9AG4

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