Circulation Desk Assistant

MOUNT PROSPECT PUBLIC LIBRARY

Mount Prospect, Illinois · Part-time

Do you enjoy a job that has a mix of public interaction and task-oriented work? We are hiring a part-time Desk Assistant with excellent customer service skills and a keen eye for detail to join our Circulation team. In this role, you will assist library users at our checkout desk and handle various workroom activities, such as checking in, sorting, and shelving material – ensuring material is moved smoothly throughout the library and readily available for our patrons to enjoy. SCHEDULE: 18.5 hours per week on average Monday & Thursday 3pm to 9pm Every other weekend: Saturday 9am to 5pm & Sunday 11am to 5pm SALARY: $16.96 per hour BENEFITS Paid time off Paid holidays, including a "birthday" holiday Dental, life, and pet insurance PURPOSE Under the direct supervision of the designated supervisor (Circulation Department Head, Circulation Assistant Department Head, or Circulation Supervisor), the Circulation Desk Assistant is responsible for staffing the public desk, performing tasks related to the handling of library materials and other various clerical duties. This position is expected to handle all aspects of patron services related to the department within a team atmosphere. SUMMAR

Requisitos

High school diploma (or equivalent work experience) required. Experience working in a public setting is desirable. Knowledge of library policies and procedures Knowledge in the use of the Integrated Library System Ability to access, input and retrieve data from the computer Ability to alphabetize correctly and to understand numerical arrangement utilizing the decimal point Ability to operate a two-way radio and telephone Ability to read library material spines and labels Ability to handle cash transactions and/or operate a cash register Attention to Detail. Communication. Customer Focus. Decision Making & Problem Solving. Flexibility. Policies, Process, & Procedures. Supporting Diversity, Equity, and Inclusion. Teamwork. Tolerance of Ambiguity.

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