Guest Services Representative

Frank Lloyd Wright Trust

Chicago, Illinois · Temporary Seasonal Part-time

Job Description Organization: Frank Lloyd Wright Trust Job Title: Guest Services Representative (Seasonal) Job Type: Part-time (Non-exempt) May through October Job Location(s): Hyde Park, Oak Park Salary: $16.60 per hour Organization Summary: Established in 1974, the Frank Lloyd Wright Trust organization has evolved over five decades, growing its historic sites, expanding its communications through technology, and serving wider audiences. Its mission: To engage, educate and inspire the public through interpretation of Frank Lloyd Wright’s design legacy and preservation of his original sites for future generations. Position Summary: Carry out all aspects of guest services operations, including: guest orientation, tours, retail sales, scheduling, phone reservations, administrative support, coordination of onsite special events and programs, Position Duties: · Deliver quality daily guest experiences and activities including (but not limited to): greet and orient visitors, call and conduct tours, sell and/or distribute audio tour equipment per established procedures, sell retail products and Trust memberships, facilitate programs, events, and special uses of Trust sites. · Assist in th

Requisitos

College degree preferred (current students encouraged to apply!) 1-2 years of Customer Service experience 0-2 years of Data Entry experience Experience in hospitality, museums, or other service industry with proven results preferred Comfortable using computer and phone system Comfortable speaking in front of large groups Ability to travel to visitation sites (weekdays and weekends)

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