Customer Service Associate

TARA LLC

Houston, Texas · Full-time

Job Title: Customer Service & Operations Assistant Position Overview: We are looking for a reliable, organized, and detail-oriented team member to support daily business operations. This role combines customer service, order fulfillment, organization, and social media content support. The ideal candidate is comfortable multitasking, communicating with customers, and managing online and shipping-related tasks efficiently. Key Responsibilities: Provide excellent customer service by responding to customer inquiries and resolving issues in a timely and professional manner Process and fulfill customer orders, including packaging and shipping Create and print shipping labels accurately Organize inventory, supplies, and workspace to maintain efficient operations Assist with creating and managing media content for social platforms, especially TikTok Support social media engagement and stay current with trends on TikTok Maintain and update spreadsheets for orders, inventory, and tracking using Microsoft Excel or Google Sheets Help with general administrative and operational tasks as needed Qualifications: Strong customer service and communication skills Highly organized with strong attentio

Requisitos

Strong customer service and communication skills Highly organized with strong attention to detail Experience with shipping platforms and creating labels Familiarity with TikTok, including content posting and trend awareness Proficient in Microsoft Excel and/or Google Sheets Ability to multitask and work in a fast-paced environment Basic understanding of inventory management and order processing Self-motivated and dependable Preferred Skills: Experience in e-commerce or retail operations Basic content creation skills (photos, videos, captions) Knowledge of shipping software/platforms

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