Front Desk Agent (Curator)

Cavallo Point

Sausalito, California · Full-time

ESSENTIAL JOB FUNCTIONS: Registers guests into the hotel upon arrival following prescribed check in procedures, insuring proper registration procedures are maintained. Performs cashiering functions for guests during their stay and at check out. Is accountable for accuracy of all cash and credit transactions performed during their shift. Is responsible for reconciling accounts and cashing out at close of shift. Is personally responsible for security of assigned cash band at all times. Checks guest out of hotel upon departure accurately following prescribed check out procedures. Maintains an alpha order file of arriving guest registration cards. Maintains an in-house/guest registration card file (the bucket) with guests correctly filed under the designated room number. Conducts a daily guest registration verification process (the bucket check) Addresses guests by name at every opportunity. Must understand and implement the reservation process for both social and group guests and be conversant with the reservation system, as well as the entire property management system. Must know all aspects of the hotel: i.e. guest room types, sizes, locations, views, rates, other room attributes, a

Requisitos

High School diploma or equivalent acceptable experience Must be a naturally enthusiastic, centered, and organized person to manage the diverse multi-tasking responsible for this position. Must possess excellent communication skills with a pleasant personality and ability to make frequent eye contact. Ability to write, read, count, and file alphabetically and numerically with precision. Ability to stand for lengthy periods of time. Must be able to see, hear, and speak clearly and maintain proper etiquette.

Ref. 96YNJ

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