Contractor- Customer Care

The Friedkin Group

Houston, Texas · Contract

Provide superior customer service in phone conversations, written correspondences, follow-up activities, and coordination of job responsibilities. Process cancellation and transfer requests from dealers, customers and lienholders. Underwrite applications for company products. Verify customer names, vehicles, and other information to assure accuracy. Pursue additional information needed on incomplete applications. Review error reports for applications that failed system edits and correct. Generate correspondence for rejected applications. Process cancellations for NCB dealers and "Out of Business Dealers (OBD).". Process GAP rate premium refunds to lienholders. Physical and Environmental Requirements The physical requirements described here are representative of those that must be met by a Contractor to successfully perform the essential functions of the job. While performing the duties of the job, the Contractor is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the work day and frequently access, input, and retrieve information from the computer and other office productivity devices. The Contract

Requisitos

High school diploma or general education degree (GED); plus one to two years related experience and/or training.

Ref. ISF1N

Info
-- / --
Info

Arrastra un PDF aquí, pega una URL o toca para seleccionar un archivo