Customer Services Representative I (Reservation Agent)

PARKS AND WILDLIFE DEPARTMENT

Austin, Texas · Full-time

TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. EXCELLENT BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, staggered work hours, Employee Assistance Program and a Return-to-Work Program. For new employees or rehires, health insurance is available on the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. PLEASE NOTE: All applications must contain complete job histories in the WORK HISTORY SECTION to include Job Title Dates of employment (month/year) Name of Employer, Name of Supervisor Description of duties performed Volunteer experience credit is counted toward any experience requirement. Please list those experiences to receive credit towards meeting the minimum requirements. Omissio

Requisitos

Graduation from High School or GED. One year experience working in a high-volume customer contact setting. Experience operating a computer, and working with word processing, spreadsheet, and personal information management software and entering computer data. Applicant must possess a valid State driver’s license. Preferred: Two years experience working in a high-volume customer contact setting. Experience working in the TPWD Customer Service Center or TPWD Field Location. Experience working in sales and customer satisfaction. Bilingual, in English and Spanish with the ability to fluently speak, write and translate either language.

Ref. S3KWZ

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