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Texas Mutual Insurance Company
Austin, Texas · Full-time
We’re excited you’re considering joining a great place to work! Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law. About this Position Texas Mutual provides top tier service to our policyholders, injured workers, providers, and other partners through responsive communication. As a Call Center Representative, you will play an essential role in responsive service to our customers by answering in-bound calls, offering support, and finding resolution to their inquiries. Recognized as one of the Best Places to Work in Texas, our employees benefit from a hybrid/flex work opportunity which includes working from home and having the opportunity to collaborate in the office. Responsibilities & Qualifications What you can expect: Work schedules are Monday through Friday typically from 8:45am to 5:30pm. You w
High school diploma or equivalent education, training, or experience. At least two years of customer service, call center, or insurance industry experience or equivalent education, training, or experience. Passing score on reading comprehension and retention assessment. Insurance carrier call center experience. Experience navigating multiple software interfaces at one time. Experience providing phone customer service in a high information environment.
Ref. RWNAS
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