Program Specialist I

TEXAS BOARD OF NURSING

Austin, Texas · Regular

Performs routine (journey-level) data management and records support work. Work involves reviewing, entering, and aligning criminal background check records, scanning, uploading, and maintaining records to ensure compliance with agency policies and the State records retention requirements. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. Essential Functions: Data Integrity and Processing. Performs criminal background check (CBC) data alignment with internal and external systems. May process and maintain electronic records including scanning, uploading, indexing, and auditing record accuracy in Laserfiche. Troubleshoots criminal background check issues impacting Licensing processes. Communicates operational data issues through proper department channels. Understands and clearly interprets policies and procedures regarding database requirements and processes to other staff and public. Maintains and supports open communication to promote teamwork in accomplishing department functions. Provides assistance to agency staff and outside agencies on a variety of matters related to records and information alignment. Conditions of Empl

Requisitos

Graduation from a standard senior high school or equivalent; two years of college preferred. A minimum of four years’ experience with personal computers and word processing software. Experience using Laserfiche. Ability to maintain the security and integrity of critical infrastructure including communications infrastructure and cybersecurity infrastructure. Ability to communicate effectively both orally and in writing. Ability to engage in a collaborative, results-oriented team environment. Knowledge of departmental organization. Knowledge of appropriate office techniques, equipment, and procedures. A desire to self-reflect, give/receive feedback and continuously improve. Ability to establish and maintain effective working relationships with Supervisor and other agency staff. Skill in crit

Ref. B82V7

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