Customer Service Representative I

Lynden Transport

Humble, Texas · Full-time

Lynden Transport is a trusted leader for shipping freight to, from and within Alaska since 1954. Enjoy excellent benefits including competitive pay with regular increases, paid vacations and holidays, medical, dental, and vision plus company matching retirement plans. Lynden Transport is looking for motivated, talented and career-oriented individuals. We encourage our employees to grow and develop within our company and believe our diverse workforce contributes tremendously to our success. Lynden Transport is looking for a Customer Service Representative who is driven by a passion for customer service, effectively processes and delivers critical information through various channels. Responsibilities include managing and communicating cargo availability, routing, and freight rating details for truck, steamship, barge, and plane. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, additional responsibilities may be assigned as needed: Punctuality and consistent attendance are critical expectations for this role. Respond to a diverse range of customer inquiries in person, by phone, and via email, providing information on rates, routing, packing procedures, and interline trans

Requisitos

Ability to read and interpret documents such as safety rules, procedure manuals, or governmental regulations. Ability to write routine reports and correspondence. Ability to effectively present information and respond to questions from company personnel, customers, and the general public. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. PC Skills Required: Windows, Word, Excel, Explorer, Outlook. Keyboard and ten key by touch (equivalent to 50 words per minute). Employee must enjoy the challenge of

Ref. IQ0PD

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