Patient Access Representative 1, Part Time

University of Miami

Miami, Florida · Part time

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet . Location: UHealth Tower Schedule: Monday–Friday, 3:00 PM – 11:30 PM, with alternating weekends. The Patient Access Representative 1 (On-Site) (U) projects a professional and welcoming demeanor and welcomes visitors (i.e., vendors, customers, patients, staff, students etc.) to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately. Patient Access Representative 1 (On-Site) (U) serves as the first point of contact for patients and customers entering facility/department and interfaces effectively with all members of the healthcare team, keeping patients informed of any delays. CORE JOB FUNCTIONS: 1. Greets visitors to the department and directs them to their requested destination. 2. Answers incoming calls and places outgoing calls, in a timely and efficient manner, while providing 3. Exceptional customer service to furt

Requisitos

High School diploma or equivalent. Minimum 1 year of relevant experience. General knowledge of office procedures and operations. Skill in data entry with minimal errors. Ability to communicate effectively in both oral and written form. Skill in completing assignments accurately and with attention to detail. Ability to process and handle confidential information with discretion.

Ref. EZKOA

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