Operations Associate

NBT Bank

Canajoharie, New York · Part-time

Responsible for performing various duties related to the Operations area. Functions to include but not limited to answering internal and external customer questions, performing account maintenance and verification, reconciling the payment of monies to outside agencies, processing complex transactions, ensuring compliance with regulations, resolving exception issues and understanding double entry bookkeeping as it relates to daily production work. Tasks Performed: 60% Process monetary/non-monetary transactions; perform data input functions; perform verification of data; perform scanning and indexing; reconcile assigned accounts; resolve exception issues; perform research; accurately and efficiently as assigned. 10% Ensures that all security measures, procedures, and controls are adhered to. 10% Respond to internal and external customer inquiries. 10% Uphold service level standards under normal conditions. 5% Develop procedures in conjunction with the supervisor and train new employees. 5% Other duties as assigned. Physical Requirements: Communicate effectively with internal and/or external customers Stationary 75% of time or greater Move Objects to Maximum 10 lbs Why Work at NBT

Requisitos

High School graduate, GED or equivalent experience. Customer service skills. Data entry skills helpful but not required. Basic accounting skills helpful but not required. PC skills in a Windows environment.

Ref. WA56P

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