Teller - Foreign Currency Exchange

Texas Currency Exchange

Austin, Texas · Full-time

Overview We are seeking skilled and outgoing individuals to join our dynamic team. As a Foreign Currency Exchange Teller, you will be responsible for providing excellent customer service while executing and managing currency exchange sales. Location - Barton Creek Square Key Responsibilities Greet and assist customers with basic currency exchange services Provide excellent customer service to enhance the customer experience. Process transactions accurately and efficiently in compliance with company policies and procedures. Balance till the beginning and end of each shift. Maintain a balanced till and ensure all transactions are recorded properly. Research discrepancies (short or over) and provide detailed explanation or resolution in a timely manner Handle currency and other financial instruments with a high degree of accuracy & security. Assist with opening and closing procedures of the branch. Follow all security procedures to protect against fraud and theft. Identify and report suspicious activities, ensuring compliance with company policies and procedures. Verify customer identification and ensure all necessary documentation is completed. Refer customers to appropriate personne

Requisitos

This role does not require specific experience in foreign currency exchange. Key Competencies: Critical Thinking and Problem Solving Ability to lead, motivate, and manage a team effectively Strong verbal and written communication abilities. Aptitude for identifying issues and implementing effective solutions. Ability to make informed decisions quickly and confidently Strong focus on customer satisfaction and relationship management.. Skilled in optimizing branch operations & ensuring compliance with policies. Excellent Communication and Interpersonal skills. Integrity and Trustworthiness Attention to Detail & Accuracy Teamwork Cash handling Strong numerical and analytical skills. Ability to work efficiently in a fast-paced environment. Basic computer skills. Data entry and reconciliation t

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