Front Desk Receptionist

Austin Pulmonary Consultants

Austin, Texas · Full-time

About us Busy Austin specialty clinic is looking for an experienced front desk position. Our ideal candidate would be pro-active and possess excellent communication and multi-tasking/organizational skills. Excellent customer service skills as well as top notch clinical skills is essential to our successful practice. This is a fast-paced environment and requires the ability to adapt to changing work flows as the need arises. This will be a front desk position. ECW knowledge is a big plus! Responsibilities include, but are not limited to: Provide overall support to physicians and office management Perform all front desk duties including check-in and check-out Answer and manage patient phone calls, including scheduling appointments Review and work referral queues; gather required information for referrals and authorizations Verify insurance coverage, including identifying plan types and requirements Check voicemails throughout the day and return calls in a timely manner Accurately document and follow up on patient communications Maintain and update patient information for accuracy Collect copays and payments at the time of service Benefits that we provide include: * Medical/Dental/Vis

Requisitos

Minimum 3+ years of medical front office experience required Strong understanding of insurance verification and authorization processes Excellent communication and customer service skills Ability to multitask and prioritize in a fast-paced clinical setting Experience with eClinicalWorks (eCW) is preferred

Ref. 4UCKE

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