Sr Regulatory Advisor

FedEx Logistics

Houston, Texas · Full-time

Provide in-depth, high level training for internal and external customers as needed. Oversee the handling of government notices by team members for timely and accurate handling. Review, assist with or assign research projects completed by the department. Create reports and action plans based on department trend analysis and system data. Flex system creation, updates, reporting and analysis. Handle Liquidated Damages on behalf of the company and customers as needed. Provide impeccable customer service. Act as subject matter experts to provide guidance, education and answer questions to internal and external customers. Solicit and maintain all customs compliance documentation with customers. Must be able to handle confidential or sensitive information and projects. Work closely with other internal staff, departments, executive level management, customers and government agencies to deliver a high level of service to customers. Ensure all government and organizational policies are followed. Participate in customer, departmental and company meetings. Train team members as needed. Confirm receipt of government inquiries and ensure matter is resolved timely. Handles miscellaneous clerical

Requisitos

Bachelor's degree or equivalent experience preferably in business field. Four years Brokerage work experience required, Regulatory experience preferred. Brokers License required. QDM Apprentice required. A thorough knowledge of customs regulations, harmonized tariff schedule, and any other federal agency laws, regulations, procedures governing the customs brokerage industry with preferred emphasis in post-entry processes. Demonstrated organizational skills to prioritize and manage multiple work assignments in a time-sensitive atmosphere. Excellent communication skills, verbal and written. Organizational and problem solving skills. Detail orientated. Ability to handle high volume and time sensitive of work. Ability to work independently with minimum supervision.

Ref. MEXSO

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