Seasonal Adoptions Counselor/CSR

Peninsula Humane Society

Burlingame, California · Full-time/Temporary

Job Title: Seasonal Customer Service Rep/Adoptions Counselor (6 months) Division: Operations Reports To: Adoptions Manager FLSA Status: Non-Exempt/Non-Union/Full-time/Temporary Salary: $21.00 per hour Summary: Work with the public to place cats and kittens into permanent, loving and responsible homes. Assist the public with all inquiries and requests in a positive friendly manner. Educate and counsel the public on responsible pet ownership. This position is represented by Union Local 856. Essential Duties and Responsibilities: include the following (other duties may be assigned): Perform job duties operating in a manner that is consistent with the goals/objectives of PHS, ensuring policies are being applied in a manner that is effective in reaching those goals. Be able to work with a diverse customer bases – listening to and communicating with various personality types to work towards positive adoption outcomes for the animals as well as the people we serve. Counsel and work with the public on issues related to responsible animal care, such as spaying/neutering, vaccinations, vet care, identification, animal behavior, adoptions, etc. Show cats and kittens available for adoption in

Requisitos

High school diploma or general education degree (GED); six months or more related experience and/or training; or equivalent combination of education and experience. Must possess a valid California Driver’s License with a clean driving record. Ability to work with and handle cats and kittens. Highly motivated toward the welfare and humane treatment of all animals. Good working knowledge of cats, their nutrition, general care, and related information. Knowledge, appreciation, and respect for animals, including birds, reptiles, rodents and small animals. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, shelter medical and behavior records and procedure manuals. Ability to speak effectively before members of the public, volunteers, or employ

Ref. 05OD6

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