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Langtech Systems Consulting
San Francisco, California · Full-time
ABOUT LANGTECH Langtech is a San Francisco-based IT consulting and managed services firm with more than 30 years of experience helping businesses use technology more effectively. We deliver managed IT services, cloud solutions, security, virtualization, custom software, onsite support, and guidance on emerging technologies, including AI tools and solutions. We are looking for a sharp, client-focused IT professional who enjoys solving problems, building trusted relationships, and helping clients get the most from their technology. ABOUT THE ROLE This is a hybrid, client-facing role supporting clients on the San Mateo Peninsula and surrounding areas through a mix of remote support and regular onsite visits. You will serve as the primary technical consultant for assigned accounts, provide day-to-day user support, and help clients improve stability, security, and overall IT experience. This role is ideal for someone who is technically strong, communicates well, and thrives in a fast-paced service environment. WHAT YOU'LL DO Serve as the primary technical consultant for assigned client accounts Provide responsive end-user support remotely and onsite Troubleshoot a wide range of desktop,
Strong intermediate to advanced troubleshooting skills in both remote and onsite environments 5+ years of hands-on, client-facing IT support experience Strong knowledge of Microsoft 365, Windows, and core Microsoft business applications Experience supporting users in professional business environments, both remotely and in person Solid networking knowledge, including DNS, WiFi, NAT, and VLANs Experience administering Microsoft 365 and Azure Strong communication skills and the ability to work effectively with non-technical users Self-starter with strong ownership, judgment, and follow-through
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