Customer Service Representative (Tax Specialist I)-Oakhill Satellite Office

Travis County

Austin, Texas · Full-time

Job Summary Want to join a team that does meaningful work serving local communities? Interested in working in the Oakhill area? Working for the tax office is an opportunity to help provide essential services and resources directly to you and your neighbors here in Travis County. As a tax office employee, you will enjoy competitive pay, a generous retirement plan, and 100% employer-paid medical and life insurance on select plans. We also offer many leave options including 12 paid holidays per year, up to 8 weeks of paid parental leave, paid personal holidays, and bi-monthly accruals of sick/vacation leave. As a Tax Specialist, you will perform tasks of a specialized nature including assisting customers by phone through our contact center, processing property tax payments, court fees, and title transactions. You'll apply your knowledge of tax, court and voter registration policies to customer circumstances and work to resolve their issues. This is an entry-level position with a tall career ladder that is designed with your development in mind. Travis County also offers education related incentives such as tuition reimbursement for courses directly related to the advancement of your t

Requisitos

High School diploma or G.E.D. AND four (4) years of increasingly responsible office/clerical experience, including the operation of modern office procedures and computer equipment to include word processing, spreadsheets, databases and a variety of software packages. Must have customer service experience AND a minimum of one (1) year experience in a directly related function; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.Licenses, Registrations, Certifications, or Special Requirements: None required.Preferred: Negotiation experience. Call center experience. Valid Texas Driver's License.

Ref. F35OE

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