Visitor Experience Associate - Seasonal

Chicago Botanic Garden

Glencoe, Illinois · Seasonal Part-time

Title: Visitor Experience Associate Exemption Status: Non-exempt Department: Visitor Experience Reports to: Managers, Visitor Experience Seasonal Part-time, approximately 8 months Seasonal Part-time employees scheduled to work 29 or less hours per week are eligible for the following Benefits: Wellness initiative benefit, Employee Assistance Program (EAP), Retirement plan Holiday Thank you pay Garden membership - free to employees at Household Plus level Discounts to Garden Shop, Cafe, Garden-sponsored educational classes Employee events Compensation Philosophy: At the Chicago Botanic Garden, our compensation philosophy is rooted in our core values: Growth, Understanding, Resilience, and Trust through Transparency. We are committed to creating a workplace where everyone feels respected, valued, and appreciated. Our objective is to create compensation and growth opportunities for our employees that are highly competitive, internally equitable and transparent. The foundation of our efforts is a straightforward approach that can be easily communicated by managers with defined pay ranges for all positions. When posting job openings, we share the minimum salary up to the budgeted amount.

Requisitos

A minimum of one year of experience in sales and customer service. The ability to interact positively with all customers including members, donors, potential donors, and co-workers in a professional and friendly manner. The flexibility to work at least one weekend day per week, some holidays, some evenings, and to flex hours when necessary for proper front-line coverage. Experience with nonprofit membership and/or development a plus. Microsoft Office skills. Database software experience—Galaxy and WaitWhile preferred. The ability to handle cash and credit card receipts with integrity. Ability to multitask with software and customer service in high traffic environments.

Ref. 23XA0

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