PAT NAVGTR NON-CLIN 2 CX

University of California San Francisco

San Francisco, California

Job Function Summary: Involves providing non-clinical support, guidance and assistance for patients and families as they navigate through complex healthcare environments. Primary goals are to increase patient satisfaction, and to optimize care and outcomes. Acts as a communication liaison to understand the patient's non-clinical individual needs, desires, and concerns. Guides the patient and family to a broad range of services, amenities, and information to promote healing and ensure satisfaction with the patient care experience. Under the supervision of the Practice Manager, the Patient Navigator supports the daily administrative operation for UCSF's Cardiac Transcatheter Therapeutics Center. This multidisciplinary and growing center strives for excellence in the evaluation and treatment of patients with cardiac transcatheter needs, spanning across structural heart and valvular heart disease, coronary revascularization, and non-invasive valve specialties. An experienced team of academic Interventional Cardiologists and Non-Invasive Valve specialists, as well as expert nurses, are devoted to the care of patients requiring cardiac intervention through non-surgical therapies or trans

Requisitos

Professional who applies acquired job skills, policies, and procedures to complete substantive assignments / projects / tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.

Ref. 4VPE7

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