Allergy Administrative Assistant - Town and Country

Ent and Allergy Associates, LLP

Houston, Texas · Full-time

Job Description: ENT and Allergy Associates is seeking a self-motivated, people-friendly full time Allergy Administrative Assistant for our Town and Country office. The Allergy Administrative Assistant provides administrative support to other medical personnel. The Administrative Assistant supports day-to-day operations by performing administrative tasks and ensuring high quality customer service for patients. Requirements: Obtain, review, and input insurance authorization and referrals prior to patient services Monitor and track patient authorizations Inform offices of status of authorizations including expired dates Work with patients to educate them on their benefits information Explain to patients why some services are covered and some are not Help patients understand deductibles, co-insurance, and copays Accept, handle, and process incoming patient phone inquiries using appropriate customer service skills, clarify and validate patient inquiries, questions, or complaints Enter data in the Electronic Health Records system Act as a liaison between patients, physicians, insurance companies, and specialty pharmacies Assist office with tasks and patient calls Other duties as assign

Requisitos

Obtain, review, and input insurance authorization and referrals prior to patient services Monitor and track patient authorizations Inform offices of status of authorizations including expired dates Work with patients to educate them on their benefits information Explain to patients why some services are covered and some are not Help patients understand deductibles, co-insurance, and copays Accept, handle, and process incoming patient phone inquiries using appropriate customer service skills, clarify and validate patient inquiries, questions, or complaints Enter data in the Electronic Health Records system Act as a liaison between patients, physicians, insurance companies, and specialty pharmacies Assist office with tasks and patient calls Other duties as assigned Qualifications: Experience

Ref. CNLD1

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