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Pickwick Hotel
San Francisco, California · Full-time
Job Overview: The Housekeeper is responsible for maintaining the cleanliness and upkeep of hotel guest rooms and storage areas to the hotel’s established standards. This role involves providing exceptional guest service, accommodating guest needs, reporting maintenance issues, and ensuring the confidentiality and security of all guest rooms. Reports To: Housekeeping Leadership/Management Key Relationships: Internal: Houseperson, Front Office Manager, other Room Attendants, Front Desk Staff, and Maintenance, External: Hotel Guests and Visitors. Essential Job Functions: Clean assigned guest rooms by priority, ensuring compliance with hotel cleanliness standards and OSHA regulations for chemical use. Change linens in check-out rooms and stay-over rooms as indicated by guests, replacing them with clean linens per designated layout. Clean bathrooms, removing soil, dirt, soap build-up, and hair from mirrors, vanities, sinks, toilets, shower walls, bathtubs, shower curtains, and floors; replenish supplies and amenities as directed. Dust and polish furniture, picture frames, mirrors, light bulbs, switches, TVs, remotes, and cable boxes; vacuum throughout rooms and deodorize as needed. Empt
Requirements represent the minimum levels of knowledge, skills, and abilities necessary to perform this job successfully. The employee must possess the following, with or without reasonable accommodation. Essential: Ability to communicate effectively in English with guests, co-workers, and management. Ability to perform duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperation, working with minimal supervision. Physical capability to exert effort consistent with cleaning an industry-standard number of rooms per shift (approximately 14-16 standard rooms). Punctuality and reliable attendance. Strong interpersonal skills and ability to work well with co-workers and the public. Desirable: 1-2 years of prior experience in hotel housekeeping. Prior guest relatio
Ref. 65JB7
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