Pavilion Guest Services Associate

Fort Ticonderoga

Ticonderoga, New York · Temporary Seasonal

Area: Fort Ticonderoga Pay Rate: Range of pay based on experience: $17.00 - $18.00 Job Type: Temporary Seasonal Position Schedule: Flexible 18-30 hours a week. Ideal core hours M-F, Noon – 5:00 p.m. PRIMARY PURPOSE OF POSITION Pavilion Guest Services Associates, primarily work from the Pavilion offices, serving Fort Ticonderoga’s mission by delivering an exemplary level of service and being knowledgeable about Museum programs, events, exhibits, procedures, ticketing, and memberships. These individuals are responsible for running assigned Guest Service location in an efficient and friendly manner as an educational service to our guests, and as an important source of revenue for Fort Ticonderoga, as well as processing admissions, memberships, and ticket sales. Guest Service Associates are the first staff our visitors encounter, by phone or upon arrival, and should provide a cheerful and welcoming experience. Associates are a touchpoint for future and current visitors, providing information about ongoing and upcoming events and programs conducted by our informed and enthusiastic staff. Relationships The Pavilion Guest Service Associate reports to the Director of Development. This pers

Requisitos

Excellent communication Enthusiastic and engaging Keen observation skills and desire to be proactive about visitor Proficiency with relative point of sale or CRM software to process Strong computer skills are acceptable when coupled with willingness to learn database/sales entry. Must be able to multi-task, function as part of a close-knit team, and enjoy working with the public in-person, by phone, or through email.

Ref. 7ZAYL

Info
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Info

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