Health Education Assistant

Kaiser Permanente

Redwood City, California · Full-time

Health Education Assistants maintain daily operation of the health education center and programs. They provide program support and assistance to the department, internal and external customers. They assist members, physicians, staff, instructors and community members in utilization of health education services, patient resources, and online technology tools. Essential Responsibilities: Provides excellent customer service that support behavior change, health promotion and organizational priorities. Assesses individual patients needs, consults and recommends appropriate health education resources/services. Manage and process referrals to Health Education and book and register patients to appropriate health education resources and services. Respond to member requests, answer department phone and refer to other services or departments as needed. Conducts basic presentations (non-clinical) on health education member resources. Provides programmatic support for clinical initiatives that support department goals. Maintains daily operation of the Health Education Center(s) and Health Education classes, programs and initiatives. Coordinates Health Education class and program logistics and p

Requisitos

Minimum of one (1) year of full time or two (2) years of part time experience in the last five (5) years in Health Education or a customer/patient service area in a health care setting. Associates degree required in Health Sciences or in a related field. High School Diploma or General Education Development (GED) required. Must pass Intermediate level MS Office, Word, Excel and Power Point test. Ability to clearly communicate both verbally and written.

Ref. CJ0K5

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