Senior Business Office Patient Call Coordinator

Covenant Management Systems, L.P.

Austin, Texas · Part-time

ABOUT AUSTIN REGIONAL CLINIC: Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, Time Off, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance and Development. For more information visit https://www.austinregionalclinic.com/careers/ PURPOSE In a call center like environment, supports business office operations by actively listening to callers and booking appropriate specialty care appointment types following provider restrictions. Serves as initial point of contact and represents organization by providing excellent customer service. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. ESSENTIAL FUNCTIONS Responsible for booking patient appointments for specialty care providers utilizing an electronic medical record system, Epic. Supports spe

Requisitos

High school diploma or GED. Experience using a PC in a Windows environment. Experience working in a medical setting. Experience working in customer service. Six (6) months or more experience working in the Patient Call Coordinator role or similar experience. Excellent verbal and written documentation and communication skills. Knowledge of medical terminology, Familiarity with ICD and CPT coding methodology. Knowledge of medical insurance. Keyboarding ability. Excellent customer service skills. Excellent computer and keyboarding skills, including familiarity with Windows. Excellent interpersonal and problem solve skills. Ability to work in a team environment. Ability to manage competing priorities. Ability to engage others, listen and adapt response to meet others’ needs. Ability to perform

Ref. LHSY2

Info
-- / --
Info

Arrastra un PDF aquí, pega una URL o toca para seleccionar un archivo